Customer Success Manager at ChessBase India

Name *

Email *

What excites you about this role and why do you want to take this up? *

Have you been following ChessBase India? What about it do you like the most? *

What is something that you think will make you stand out from everyone else who applies to this role? *

Do you enjoy collaborating, talking to people and working with a team? *

What is your monthly salary expectation? *

How long would you like to be associated with us after joining? *

Looking for a short stint (<6 months)

Looking to be associated for a longer period (>1 yr) if I enjoy the place

Have you been in a role before that is similar to this job description? *

Yes

Current Role and Company

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Q1: How will you handle an upset customer whose order is running late due to operational reasons at our end? *

Q2: How will you handle a customer who has sent a screenshot of a software error claiming that they are having an installation issue. What steps will you take to solve the problem and what will your response be? *

Q3: Can you give an example of a situation where you think you were able to handle a critical problem very well and were proud of it. *

Are you okay to work from our office in Mumbai? (Office location: Vidyavihar West) *

Yes

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