Account Manager - Hashtag

Experience: 2–4 years

Location: Chennai

At Hashtag, the Account Manager is the person who makes a brand win. The brands you're given are yours: where they're headed, how they show up, and how they grow, and you're the partner clients trust to get them there, with a full creative agency behind you.

You love brands and think about them like an owner.

You can look at any business, in any industry, and are curious about what will move it and then shape the idea, the campaign, or the moment that gets it there. The sharper your thinking, the more you get to build: you bring the direction and create it with our content, design, film, and web teams. And you're the one in front of the client, the partner they rely on to make it happen.

It's a role with real ownership, real client relationships, and real creative range with room to grow into a brand leader. If that's the kind of work you want, this one's for you.

What You'll Do

Make the Brand Win

• Own where your brands are headed: their strategy, direction, and growth.

• Read any business or industry and find what will genuinely move it.

• Shape ideas and solutions across everything we do: campaigns, content, film, design, digital.

• Own the outcome: the brand's relevance, results, and momentum.

Be the Client's Partner

• Be the face of Hashtag to your brands, the partner clients trust and call first.

• Build real relationships: understand their world, earn their confidence, become part of their team.

• Present and sell the thinking: bring ideas to the table and carry them through.

• Keep clients close and confident: proactive, clear, and always a step ahead.

Build With the Creative Team

• Bring the direction and the brief; create the work with content, design, production, web, and performance.

• The bigger and sharper your thinking, the more you get to build.

• Be the thread that brings the whole agency to your brand.
   

Own It Day to Day

• Stay close to your brands: hands-on in the work, the community, and the details that keep them sharp.

• Keep everything moving so the brand always shows up on time and on point.

Keep the Business Healthy

• Own the commercial health of your accounts, so the brand and the business both stay strong.

• Handle the client conversations that need a relationship; finance runs the mechanics.

What Success Looks Like (First 6 Months)

• Your brands are growing, healthy, and trusted to you with more.

• Your clients see you as a real partner, not a point of contact.

• Every brand has a clear direction and point of view that's yours.

• The work is strong, on time, and always moving.

Who You Are

• 2–4 years in brand, client servicing, social, or strategy where you owned something and grew it.

• You love brands and think strategically about them.

• A natural relationship-builder: clients trust you and enjoy working with you.

• You can walk into an unfamiliar industry, get how it works, and find what it needs.

• Good with numbers, or sharp on markets and what makes a business tick.

• Creative, collaborative, and hands-on because you care about the outcome.

Nice-to-Haves (Optional)

• Experience owning a client relationship and a brand's presence end-to-end.

• Comfort reading performance and turning it into direction.

• Ambition to grow into a Senior Brand Partner.

The Vibe

• Real ownership from day one: your brands and your clients are yours to build.

• A full creative agency behind you to make big things.

• Fast-paced, creative, and built for people who want to own and grow.

This isn't a role where you take briefs and pass them along. It's where you own brands and the clients behind them. Think big, build the work that makes them win, and become the partner clients ask for by name. If that's the career you want, this is where you belong.

Come build with us.