RESPONSIBILITIES

• Own growth and commercial outcomes across assigned client accounts, including

strategic named accounts and a broader portfolio

• Build and maintain executive-level relationships with key client stakeholders and map

contacts across business user, decision maker, and executive levels

• Identify and target expansion opportunities including new buying centers, cross-sell,

upsell, and white space within existing accounts

• Develop and maintain detailed account plans with share of wallet assessment and

growth roadmaps

• Partner with Delivery and Solutions Engineering teams to drive growth-focused QBRs

and client engagements

• Oversee renewal processes including pricing strategy and contract scope alignment

• Maintain accurate account data, pipeline forecasts, and opportunity tracking in

Salesforce CRM

• Monitor industry trends and competitive landscape within assigned accounts to position

DDD for long-term relevance

• Represent DDD in complex client environments and act as the escalation point when

needed

• Collaborate with Marketing on account-based initiatives and client case study

development

REQUIRED QUALIFICATIONS

• 5-7 years of B2B account management or sales experience in technology services or

SaaS, preferably with exposure to AI/ML, data services, or enterprise software

• Demonstrated track record of growing revenue within enterprise accounts, with

experience managing accounts in the $1M+ range

• Strong executive presence with the ability to build trusted advisor relationships at

multiple levels within client organizations

• Experience with account planning, relationship mapping, and share of wallet analysis

• Proven ability to identify and close expansion opportunities within existing accounts

• Strong sales productivity skills including CRM management, pipeline development, and forecasting

• Excellent communication and presentation skills

• Ability to travel up to 25% of time for client meetings and QBRs

• Bachelor's degree required

PREFERRED QUALIFICATIONS

• Experience managing accounts in data services, annotation, labeling, or ML training

data solutions

• Familiarity with autonomous vehicles, robotics, computer vision, or GenAI/LLM markets

• Experience with large, complex accounts with multiple buying centers (e.g., Google,

Microsoft, enterprise OEMs)

• Knowledge of account management methodologies and frameworks

• MBA or advanced degree

COMPENSATION & BENEFITS

• Competitive base salary plus commission

• Health benefits

• Flexible remote work environment

• Opportunity to make meaningful impact with a mission-driven organization

ACCOUNT MANAGER, AI DATA SERVICES