Jr. Operations Executive- HOOC
Bangalore
Location- Bengaluru (On-site)
About the Role
At OWLED, we're building the future of content with HOOC (House of Organic Content), our dedicated content-first division focused on creating high-performing, platform-native content that drives real business impact.
The Junior Operations Executive plays a critical role in ensuring the smooth day-to-day functioning of HOOC's content production operations. This role supports cross-functional teams by coordinating workflows, tracking project timelines, maintaining operational processes, and ensuring tasks move efficiently from planning to execution.
The ideal candidate is highly organized, detail-oriented, proactive, and thrives in a fast-paced environment where multiple projects run simultaneously. This role is ideal for someone looking to build a career in operations, project coordination, and process management within a creative organization.
Key Responsibilities
Operations Coordination
Support the day-to-day execution of operational activities across creative, production, and account management teams.
Coordinate with cross-functional stakeholders to ensure smooth movement of projects through different production stages.
Assist in assigning tasks and monitoring daily operational priorities.
Ensure all operational activities are aligned with project timelines and business objectives.
Workflow Management
Track project progress across multiple pods and departments.
Monitor task status, deadlines, and dependencies to ensure timely completion.
Follow up with internal teams on pending deliverables and proactively identify potential delays.
Escalate risks, bottlenecks, or blockers to the Operations Lead when necessary.
Process Management
Maintain operational trackers, dashboards, and project management tools with accurate and up-to-date information.
Ensure adherence to established workflows, SOPs, and internal processes.
Support documentation of operational procedures and process improvements.
Promote process discipline and operational consistency across teams.
Reporting & Documentation
Prepare daily, weekly, and monthly operational reports.
Maintain documentation related to project status, resource allocation, timelines, and task completion.
Generate insights on workflow efficiency and operational performance.
Assist in maintaining records for audits, reviews, and internal reporting.
Cross-Functional Collaboration
Work closely with Creative Strategists, Video Editors, Designers, Account Managers, and Pod Leads.
Facilitate communication between teams to ensure alignment and seamless execution.
Support internal meetings by documenting action items and tracking follow-ups.
Continuous Improvement
Identify opportunities to improve operational efficiency and reduce manual effort.
Recommend process enhancements that improve team productivity and execution speed.
Support the implementation of new operational tools, workflows, and best practices.
Required Qualifications
Bachelor's degree in Business Administration, Operations Management, Project Management, or a related field.
0–2 years of experience in Operations, Project Coordination, Administration, or a similar role.
Internship experience in operations, startups, agencies, or media organizations is an added advantage.
Required Skills
Operational Skills
Strong organizational and coordination abilities.
Excellent time management and prioritization.
Ability to manage multiple tasks simultaneously.
Strong attention to detail and process adherence.
Technical Skills
Proficiency in Google Workspace (Sheets, Docs, Slides) or Microsoft Office.
Familiarity with project management tools such as Notion, ClickUp, Asana, Trello, Jira, Monday.com, or similar platforms is preferred.
Basic reporting and data management skills.
Communication Skills
Strong verbal and written communication.
Ability to coordinate effectively with cross-functional teams.
Professional follow-up and stakeholder management skills.
Problem-Solving Skills
Ability to identify operational bottlenecks and escalate appropriately.
Proactive mindset with strong ownership.
Ability to work under pressure while maintaining accuracy.
Why Join OWLED Media?
At OWLED Media, Creative Strategists are the driving force behind ideas that shape digital culture. You'll work on campaigns for leading brands, collaborate with talented creators and production teams, experiment with emerging content formats, and transform audience insights into stories that reach millions. If you're passionate about creativity, trends, and building content that delivers real impact, this is the role for you.