Client Servicing/Account Manager - BeeBuzz
Client Servicing / Account Manager
📍 Location: Delhi / NCR (Hybrid)
🕒 Experience: 1–3 years
🚀 Joining: Immediate
About BeeBuzz
BeeBuzz is an execution-first media company working with startups, brands, and VCs on content, 3D films, and AI-led video systems.
We’ve partnered with brands like Flipkart, Urban Company and Masters' Union, and we care deeply about quality, timelines, and accountability.
About the Role
We’re looking for a Client Servicing / Account Manager who can think creatively, communicate clearly, and execute relentlessly.
This role sits at the center of everything. You’ll own client relationships, translate briefs into clear action plans, and ensure work moves smoothly from idea to final delivery. If you enjoy solving problems, managing moving parts, and being the calm in the chaos, this role is for you.
Key Responsibilities
Communication & Operations
Be the bridge between clients and internal teams.
Clearly understand client pain points and translate them into actionable tasks for the team.
Maintain strong control over timelines, deliverables, and day-to-day operations.
Convert client briefs into clear strategies with defined outcomes and success metrics.
Client Management
Act as the primary point of contact for assigned clients.
Build trust through clarity, consistency, and follow-through.
Lead client conversations around scope, timelines, performance, and impact.
Consult clients on what will work best for their goals, not just what’s requested.
Project Execution & Oversight
Manage multiple projects simultaneously without losing attention to detail.
Coordinate with design, production, strategy, and accounts teams to ensure timely and high-quality delivery.
Own QC end-to-end. Make sure feedback is correctly understood, communicated, and implemented.
Maintain clean documentation for scopes, timelines, feedback, and approvals.
Track budgets, ensure cost control, and support timely invoicing.
Administration & Reporting
Keep task trackers, reports, and client communication logs updated.
Ensure job numbers, scopes of work, and deliverables are clearly defined and followed.
Support teams by gathering briefs, requirements, and technical details when needed.
Key Requirements
1–3 years of experience in client servicing, account management, or similar roles in advertising, branding, or creative agencies.
Excellent written and verbal communication skills.
Proven experience handling multiple clients and creative projects end-to-end.
Strong organizational skills with a sharp eye for detail.
Proactive mindset with solid problem-solving ability.
Comfortable setting expectations, handling pressure, and working in fast-moving environments.
High ownership of timelines, deliverables, and overall client satisfaction.
Bonus Points
Experience leading client pitches or identifying upsell and cross-sell opportunities.
Exposure to digital, social, and video content workflows.
Familiarity with project management tools and CRM systems.