Program Manager - Bangalore

Job Description – Program ManagerRapido takes pride in delivering efficient and scalable mobility solutions across diverse markets in India. As we continue to expand rapidly into Tier-2 cities, our programmanagement team plays a critical role in building sustainable, high-performing citymarketplaces. We are looking for an experienced
Program Manager – Emerging Cities (T2)to drive growth, execution, and operational excellence across multiple cities.The ideal candidate will possess strong business acumen, a hands-on execution mindset,and proven experience in managing complex, multi-city programs. This role requires close collaboration with internal stakeholders across Operations, Supply, Demand, Product,Policy, and Finance to ensure end-to-end marketplace success.

Objectives of This Role
•Plan, implement, and scale program initiatives aligned with Rapido’s growth strategy for Emerging (T2) cities.

•Build and sustain healthy city-level marketplaces, balancing supply, demand,quality, and unit economics.
•Establish evaluation, tracking, and continuous improvement mechanisms for cityand regional programs.
•Ensure operational excellence, stakeholder alignment, and consistent performance across multiple cities.
•Act as the central point of ownership for program execution in assigned T3 markets.Key Responsibilities (Daily & Monthly)
•Own end-to-end program execution for multiple Emerging (T2) cities, from launchto scale and stabilization.
•Define city-level scope, goals, KPIs, timelines, and resource requirements in collaboration with cross-functional teams and city owners.
•Coordinate and drive cross-functional initiatives involving Operations, Supply,Demand, Product, Marketing, Policy, and Finance teams.
•Identify and prioritize key marketplace requirements across cities to maximizegrowth, efficiency, and ROI.

• Track city performance against defined metrics such as supply availability, demand fulfillment, quality, and cost efficiency.
•Proactively identify risks and bottlenecks across cities and work with internal stakeholders to mitigate them.
•Drive standardization of best practices while allowing flexibility for local market nuances in T2 cities.

•Prepare and present regular program reviews, insights, and action plans to senior leadership and stakeholders.
•Ensure alignment with corporate goals, policies, and compliance requirements across all assigned markets.

Requirements
•3-4 years of experience across operations / program management / strategy and growth hacking projects (MBA preferred)
•Proven experience in strategic planning, business development, or management consulting roles.
•Proficiency in data analysis and familiarity with relevant tools and software( eg excel, google sheet, SQL)
•Strong analytical and problem-solving skills, with the ability to translate complex data into actionable strategies.
•Excellent project management and organizational abilities to effectively oversee multiple initiatives.
•Exceptional communication and presentation skills to articulate complex concepts and influence stakeholders at all levels.
•Strategic thinking and the ability to anticipate industry trends and identify•
opportunities. Strong leadership skills with the ability to collaborate and influence cross-functional teams.
•High level of integrity and discretion when dealing with sensitive information.•
Knowledge of the industry and market dynamics relevant to the company'soperations.