
Hyderabad
Roles & Responsibilities:
Make outbound calls to captains/customers for follow-ups and support
Onboard captains via calling and resolve issues in real time through calls and WhatsApp chat support
Explain ongoing benefits & incentives, and campaigns to captains
Collect feedback and update data in Excel/Google Sheets
Coordinate with the operations team for issue resolution and support
Maintain proper calling records and daily activity updates
Requirements:
Good communication skills in Telugu and basic English/Hindi
Basic knowledge of Excel and Google Sheets
Confident and comfortable speaking over calls
Immediate joiners are preferred
Preferred:
Female candidates preferred
Prior tele-calling or customer support experience will be an added advantage