Senior Executive – Client Servicing (Snoball)

Bangalore

OWLED is looking for a Senior Executive – Client Servicing to join Snoball, our influencer marketing division, and take ownership of client relationships and campaign execution across influencer-led and digital campaigns.

About OWLED

OWLED is a creative agency working across film and video production, digital content, social media, influencer marketing, AR, design, and owned media.We work with brands across categories and have built our own distribution ecosystem, generating 500M+ views every month. Our work spans high-volume content production, large-scale brand campaigns, social retainers, influencer-led campaigns, and owned IPs.

About the role

This is a high-ownership client servicing role where you will become the primary point of contact for assigned clients and manage campaigns end-to-end.
You will work across the full campaign lifecycle, from understanding briefs and building pitches to execution, reporting, retention, and upselling.
You will work closely with Creator Sourcing, Content Strategy, and the leadership team to ensure clients receive a seamless campaign experience.
We’re looking for someone with 2–3 years of experience who can manage clients independently, stay highly organised, and bring both commercial judgment and strong follow-through.

What you’ll do

Act as the primary point of contact for assigned clients and build strong day-to-day relationships with brand stakeholders.
Understand the client’s business, objectives, requirements, and brand preferences.
Translate incoming campaign briefs into clear internal briefs and align closely with Creator Sourcing and Content Strategy.
Build and present pitch or ideation decks, coordinate internal revisions, and manage client feedback and negotiations.
Own campaigns once they move into execution, including timelines, follow-ups, approvals, deliverables, and daily updates.
Coordinate with creators, internal teams, and clients to keep campaigns moving smoothly from kickoff to final reporting.
Spot risks early, solve problems proactively, and ensure the client never has to chase for basic campaign updates.
Prepare campaign reports, present performance insights, and identify opportunities for repeat business, upsells, and long-term account growth.

What we’re looking for

2–3 years of experience in client servicing, influencer marketing, digital marketing, advertising, or an agency environment.
Excellent communication and presentation skills.
Strong understanding of social media, digital marketing, and influencer-led campaigns.
Ability to manage clients independently and handle multiple campaigns at the same time.
Strong project management, organisational, and follow-through skills.
Comfortable creating and presenting decks in PowerPoint or Google Slides.
Strong working knowledge of Excel or Google Sheets.
Strong commercial judgment, problem-solving ability, ownership, and accountability.

You’ll stand out if

You have experience working directly with brands or managing influencer marketing campaigns.
You understand both creative and commercial requirements and can balance both in client conversations.
You’ve handled client retention, upselling, and campaign growth in an agency or digital marketing environment.

Name *

Email *

LinkedIn profile *

Portfolio / campaign case studies

Resume *

PDF or DOC/DOCX

Phone *

Years of Experience *

Current CTC *

Expected CTC *

Current Location *

Notice Period *

Describe in detail- three key responsibilities or tasks you handle daily in your current role. *

Tell us about one influencer marketing, digital, or client servicing campaign you managed end-to-end. What was the brief, what was your role, and how did you take it from pitch to execution and reporting? *

Describe a time you were managing multiple client campaigns or accounts at once and one was at risk of delay or misalignment. How did you prioritise, communicate, and get things back on track? *

Share one example of how you retained a client, grew an account, or identified an upsell opportunity. What did you notice, what did you do, and what was the outcome? *

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