Account Manager Application

Mumbai

DISRPTVE is a strategy-led marketing agency based in Mumbai. We build brands that cut through the noise and stay un-ignorable. We work across brand strategy, content production, performance marketing, and celebrity partnerships.

We are not looking for people who can just execute. We are looking for people who think, who have taste, and who care about the work. If that sounds like you, this form should be fun.

The Role

We are looking for an Account Manager who owns the client relationship end to end. You are the person the client calls first and the person the internal team trusts to set the right expectations. You keep projects moving, briefs sharp, and deliverables on time, while making sure nothing falls through the cracks.This is not a coordination-only role. You will be expected to understand brand strategy, contribute to pitches,

identify growth opportunities within existing accounts, and actively support new business development. You should be equally comfortable on a status call and in a pitch room.

What You Will Do

• Own day-to-day client relationships across assigned accounts, serving as the primary point of contact

• Manage project timelines, deliverable trackers, and internal workflows from brief to sign-off

• Translate client briefs into clear internal briefs for strategy, creative, and production teams

• Run status calls, prepare agendas, share updates, and ensure alignment between client expectations and team output

• Identify upsell and cross-sell opportunities within existing accounts and flag them proactively

• Support new business pitches by coordinating decks, research inputs, and presentation logistics

• Track campaign performance with internal teams and present results to clients with context and recommendations

• Ensure brand consistency, quality control, and timely delivery across all client-facing outputs

What We Are Looking For

• Proven experience in client servicing or account management, ideally at a marketing or advertising agency

• Strong communication skills, written and verbal, with the ability to manage client conversations with clarity and confidence

• Sharp project management instincts: you naturally track details, deadlines, and dependencies

• Understanding of brand strategy, content marketing, and digital platforms (you do not need to execute, but you need to understand what good looks like)

• Comfort managing multiple accounts with different brand personalities, timelines, and expectations

• A proactive mindset: you flag issues before they become problems and spot opportunities before they are obvious

Nice to Have

• Experience with project management tools (Notion, Asana, Trello, or similar)

• Exposure to new business development, pitch coordination, or proposal writing

• Familiarity with performance marketing metrics and reporting frameworks

Name *

Email *

Phone Number *

RESUME / CV *

LinkedIn profile *

Current Role *

Current Notice Period *

Link to your portfolio or body of work (Drive, Behance, website, whatever you have). This can be campaign case studies, decks you have worked on, or anything that shows how you operate. *

Tell us about a client relationship you managed. What was the scope, how long did it last, and what was the hardest moment? How did you handle it? *

A client sends you a brief at 6 PM that says "need this by tomorrow morning." Your team is already at capacity. What do you do? Walk us through the exact steps. *

You are on a monthly review call with a client. Their campaign underperformed. The data is not great. How do you present this? What do you say, what do you not say? *

What tools or systems do you use to track deliverables, timelines, and client communication? Walk us through your setup. *

A new business lead comes in: a premium watch brand wants a 3-month content + social management retainer. What information do you gather before the first pitch meeting? *

A client loves your work but their internal team keeps overriding your strategy with their own ideas. The output is getting worse. How do you handle this without making the client feel like you are criticising their team? *

Tell us about a time you saved a client relationship that was about to fall apart. What went wrong, what did you do, and what was the outcome? *

Walk us through how you write an internal brief for your creative team. What information do you include, what do you leave out, and what is the difference between a brief that works and one that leads to three rounds of revisions? *

Tell us about the best client you have ever worked with. What made them great to work with? Now tell us about the most difficult one. What made them hard, and what did you learn from it? *

Tell us something you believe about client servicing that most account managers would disagree with. *

What is the gap between where you are right now as an account manager and where you want to be? Be specific. *

Why DISRPTVE? Be honest. What made you fill this form out instead of scrolling past it? *

Last question. What is the one thing you want us to know about you that none of these questions gave you the space to say? *

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