We're hiring a Customer Success Manager to help customers get real value from our product and to turn their feedback into better product decisions. You'll work closely with the founders to build the foundation of how we support and grow customer accounts.
We are a 4-person team building the future of workflow automation. Our AI-powered platform helps teams automate repetitive tasks and focus on what matters.
We're backed by top-tier investors and have grown to 10,000+ active users in just 8 months.
You'll own onboarding, account support, and relationship-building for our customers.
You'll work directly with our founding team - Priya (CEO), Arjun (CTO), and Maya (Design Lead).
You'll help us understand where customers get stuck and what makes them successful.
We offer a 1-week paid trial for shortlisted candidates - this helps both of us ensure it's the right fit before committing.
As an early team member, you'll get significant equity (0.5-2%), health insurance, productivity reimbursements, and the chance to shape our customer experience from day one.
Guide new customers through onboarding and help them adopt the product well.
Build strong relationships with users and respond thoughtfully to questions and issues.
Spot patterns in customer feedback and share them clearly with product and engineering.
Help create lightweight processes for support, handoffs, and account health.
You should have experience helping customers succeed with a software product.
You should communicate clearly, stay organized, and care deeply about responsiveness.
You should be comfortable working across support, relationship management, and product feedback.
Bonus: startup experience, B2B SaaS experience, or experience onboarding technical teams.
Fill out this application form.
We'll review and respond within 3-5 days.
Quick screening call (30 mins).
Interview focused on communication, judgment, and customer empathy.
Paid trial week if both sides are excited.