Inside Sales Manager | UpKraft

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About UpKraft :

• Upkraft is an AI-powered Extracurricular learning platform bringing high-quality child development Programmes to homes and gated communities.

• Founded by leaders from IIT Kharagpur, ISB Hyderabad, and premier IIMs, with prior CXO experience across high-growth companies, Upkraft is building the future of extracurricular education through technology, exceptional customer experience, and world-class educators.

About the Role :

As an Inside Sales Manager, you will own the complete customer journey—from lead qualification and demo booking to demo conversion and enrollment.

Sales & Revenue

• Drive monthly admissions and revenue targets.

• Convert enquiries into paid enrollments through consultative sales conversations.

• Ensure timely follow-up of hot, warm, and cold leads.

Demo Booking & Management

• Schedule and manage demo classes within defined SLAs.

• Coordinate with parents, tutors, and operations teams for seamless demo execution.

CRM & Sales Operations

• Maintain accurate CRM records and ensure complete lead tracking.

• Monitor follow-up compliance and pipeline movement.

Customer Experience

• Deliver a consultative, customer-first sales experience.

• Resolve customer concerns and escalations promptly.

Criteria

• 1–2+ years of experience in Inside Sales, Admissions, EdTech, SaaS, or Consumer Sales.

• Strong communication, persuasion, and objection-handling skills.

• Experience using CRM platforms such as LeadSquared or Zoho CRM.

• Excellent communication skills in English and Hindi (regional language is an added advantage).

• Location : Work from Home ( Bengaluru preferred )

• Subscription-based or high-volume inside sales.

• Tele calling or admissions management.