📍 Location: Bangalore (Onsite)
🕒 Experience: 1–10 years
🚀 Joining: Immediate

🧩 About the Role

OWLED Media is on the lookout for a Social Media Manager / Campaign Manager who thrives at the intersection of creativity, communication, and execution. This role is crucial in driving client satisfaction, managing multi-channel creative projects, and ensuring seamless coordination between internal teams and external stakeholders.

Whether you're mid-level or seasoned, if you're someone who can own client relationships, translate briefs into creative strategy, and ensure delivery on time and on budget, this one’s for you.

🎯 Key Responsibilities

💡 Strategy & Insights

Develop creative strategies and plans aligned with clients’ annual and quarterly goals.
Research brands and competition to generate fresh, relevant insights.
Translate client briefs into actionable strategies and measurable outcomes.

🤝 Client Management

Act as the point of contact for clients, building strong relationships and trust.
Consult clients on success metrics, campaign performance, and project impact.
Lead client conversations and ensure delivery of value-driven solutions.

🗂️ Project Execution & Oversight

Manage multiple projects at once while ensuring clarity, timelines, and deliverables are maintained.
Coordinate with internal departments (design, production, strategy, accounts) and external partners where applicable to deliver projects on time and within budget.
Maintain documentation and reports to manage client activity professionally and transparently.
Ensure timely invoicing, budget tracking, and cost control.

📊 Administration & Reporting

Manage reporting tools, task trackers, and client communication logs.
Ensure job numbers, scopes, and deliverables are clearly defined and followed.
Support teams in gathering product specs, technical details, and requirements.

✅ Key Requirements

1–10 years of experience in client servicing, account management, or solution strategy in the advertising, branding, or creative industry.
Strong relationship management, communication, and presentation skills.
Proven experience managing multiple clients, teams, and creative projects end-to-end.
Great organizational and multitasking skills with an eye for detail.
A proactive mindset with strong problem-solving ability and commercial awareness.
Confident in setting expectations, negotiating outcomes, and adapting in fast-paced environments.
High accountability and ownership of deliverables, timelines, and team coordination.

🌟 Bonus Points If You Have

Experience leading brand pitches and identifying upselling or cross-selling opportunities.
Hands-on experience working across digital, social, and video content strategies.
Familiarity with project management tools and CRM systems.

Social Media Manager / Campaign Manager- Client Servicing