Function: IT Operations & Support
Location: Bangalore – Rapido HQ
Experience: 5–8 Years
Qualification: Bachelor’s degree in Engineering, IT, or a related field
We are looking for an experienced IT Asset Specialist to take end-to-end ownership of IT asset management and financial governance across hardware, SaaS, and infrastructure components.
The role will be responsible for ensuring efficient asset lifecycle management, cost optimization, compliance, audit readiness, and operational continuity across Rapido group entities.
The ideal candidate should have strong expertise in IT Asset Management, SaaS & License Management, Vendor Management, IT Finance Operations, MIS Reporting, and stakeholder management.
Own the complete IT asset lifecycle, including procurement, allocation, tracking, recovery, and disposal.
Maintain accurate and up-to-date CMDB and asset inventory.
Manage assets including:
Mac and Windows laptops
Routers, switches, firewalls, and other networking devices
Office IT infrastructure
Drive asset standardization and hardware refresh strategies.
Ensure proper asset tagging, ownership mapping, reconciliation, and audit readiness.
Own and maintain the SaaS inventory across business units.
Track license utilization, renewal timelines, vendor dependencies, and ownership.
Identify opportunities to reduce unused or underutilized licenses.
Drive license optimization and IT cost-rationalization initiatives.
Maintain a centralized SaaS registry with clear ownership across Technology and Business teams.
Manage end-to-end SaaS and hardware renewal processes.
Maintain a centralized renewal calendar with appropriate risk flags.
Coordinate with:
Finance for budget alignment
Security for vendor risk assessments
Legal for contracts, SLAs, and agreements
Support vendor negotiations and initiatives focused on cost optimization and operational efficiency.
Own the IT invoice processing lifecycle, including:
PO validation
Invoice verification
Payment tracking
Manage IT-related corporate credit card expenses and reconciliation.
Coordinate with Finance teams to ensure accurate and timely reconciliation.
Ensure timely payments and accurate cost allocation across business units.
Track and monitor IT spends against approved budgets.
Build and maintain IT MIS dashboards covering:
Asset inventory health
SaaS usage and cost trends
Renewal pipeline
Budget vs. actuals
Prepare C-level ready reports on:
Monthly IT spend
Cost optimization initiatives and impact
Vendor concentration and associated risks
Drive data accuracy, reporting automation, and process improvements.
Maintain audit-ready documentation, including:
Asset registers
Invoices and purchase records
Contracts and vendor documentation
Support ISO, internal, and external audit requirements.
Conduct and support periodic asset reconciliation audits.
Ensure adherence to IT asset usage policies and procurement governance.
Identify gaps and implement controls to improve compliance and operational efficiency.
Strong experience in IT Asset Management – Hardware & SaaS.
Vendor and contract management.
IT financial operations, invoicing, and reconciliation.
Advanced Microsoft Excel / Google Sheets skills.
Experience with CMDB and IT Asset Management tools such as Freshservice or similar platforms.
Strong MIS and dashboarding capabilities.
Good understanding of endpoint devices, including Mac and Windows.
Basic understanding of networking concepts such as LAN/WAN, routers, switches, and firewalls.
Familiarity with office IT infrastructure.
Exposure to Google Workspace and SaaS ecosystems.
Strong ownership and accountability.
High attention to detail and data accuracy.
Cost-conscious and analytical approach.
Strong stakeholder management skills.
Ability to work effectively with Finance, Legal, Security, Technology, Business teams, and vendors.
Bias for action and strong execution orientation.
Ability to work independently in a fast-paced, high-growth environment.
5–8 years of experience in IT Asset Management, IT Operations, or a similar function.
Experience managing both hardware assets and SaaS/licenses is preferred.
Experience in a high-growth startup or technology environment is an added advantage.
Bachelor’s degree in Engineering, Information Technology, or a related discipline.
Accurate and up-to-date IT asset and SaaS inventory.
Improved asset utilization and lifecycle efficiency.
Reduced unused SaaS licenses and optimized IT spends.
Zero or minimal renewal and payment-related escalations.
Strong audit and compliance readiness.
Reliable and automated IT MIS reporting.
Effective vendor management and cost optimization.
Seamless coordination across IT, Finance, Security, Legal, and Business teams.