About SuperK

SuperK is reimagining grocery retail for small-town India.
We operate a rapidly growing network of modern convenience stores powered by technology — combining strong on-ground operations with digital commerce across retail, e-commerce, and quick commerce.

Our Quick Commerce (QCOM) business is focused on delivering reliable, fast, and affordable grocery experiences to customers in Tier 3/4/5 towns.

Role Overview

We are looking for a Supply Chain Operations Manager to build and scale the operational backbone of our QCOM business.

This role will own the movement of inventory across dark stores, hubs, and stores — ensuring high fill rates, low wastage, strong availability, and operational efficiency.

The ideal candidate should have prior experience managing operations in a quick commerce environment and be comfortable handling the pace and complexity of high-frequency fulfillment businesses.

Key Responsibilities

Own day-to-day supply chain operations for the QCOM business across procurement, replenishment, and inventory movement.
Drive high fill rates and product availability while minimizing wastage and stock-outs.
Manage replenishment planning across dark stores and stores based on demand patterns and sales velocity.
Work closely with category, sourcing, and store operations teams to ensure smooth execution.
Improve operational metrics such as:
- Fill rate
- Inventory turns
- Shrinkage
- Order fulfillment efficiency
- Freshness and wastage control
Identify bottlenecks in the supply chain and drive process improvements.
Coordinate with logistics and warehouse teams to ensure timely movement of inventory.
Build scalable SOPs and operational processes for a growing QCOM network.
Track daily operational performance and drive quick issue resolution.

Requirements

4–8 years of experience in Supply Chain / Operations / Fulfillment roles.
Prior experience in Quick Commerce operations is mandatory.
Strong understanding of dark store operations, replenishment planning, and high-frequency fulfillment environments.
Experience managing operational metrics such as fill rates, inventory turns, and wastage.
Highly execution-driven with strong problem-solving ability.
Comfortable working with data and operational metrics.
Ability to work cross-functionally with category, store ops, and product teams.
Strong ownership mindset and ability to operate in ambiguity.

Why Join SuperK

Opportunity to build supply chain systems for Bharat-focused quick commerce.
High ownership role with direct impact on customer experience and business efficiency.
Work closely with founders and cross-functional teams on scaling operations.
Solve complex operational problems in one of the most challenging retail environments.

If you enjoy building efficient operations, solving supply chain challenges, and scaling high-intensity quick commerce businesses — we’d love to hear from you.

Supply Chain Operations Manager – Quick Commerce (QCOM)