CRM & Lifecycle Marketing Lead (Email, SMS & Push)
Indiranagar, Bengaluru
314 Candidates
Full-Time | 5 Days In-Office | Indiranagar, Bangalore.
About Triplespeed
We incubate viral consumer brands for the US and EU markets and scale them until they become independent companies.
In the last 14 months, we took three apps, across three unrelated verticals, from zero to over $70M in combined annual run rate. We did this bootstrapped, with no outside capital. We're one of the fastest-growing bootstrapped companies in the world.
What you'll do
Own our CRM and lifecycle marketing strategy across Email, SMS, Push Notifications, and In-App Messaging.
Build automated customer journeys for onboarding, activation, engagement, retention, win-back, and referrals.
Create audience segments based on user behavior, lifecycle stage, engagement, and customer value.
Plan, execute, and optimize campaigns that increase retention, repeat usage, and customer lifetime value.
Run continuous A/B tests on messaging, timing, offers, creatives, and audience segmentation.
Work closely with Product, Engineering, Design, and Analytics teams to launch lifecycle initiatives.
Analyze campaign performance and identify opportunities to improve open rates, click-through rates, conversion, retention, and revenue.
Develop personalization strategies using behavioral and event-based triggers.
Own campaign calendars and ensure timely execution across all lifecycle channels.
Continuously monitor industry trends and bring fresh ideas to improve customer engagement.
Who we're looking for
4+ years of experience in CRM, Lifecycle Marketing, Retention Marketing, or Marketing Automation.
Strong experience managing Email, SMS, Push Notifications, and preferably In-App Messaging.
Experience building lifecycle journeys from scratch rather than only executing campaigns.
Deep understanding of user segmentation, cohorts, customer journeys, and behavioral marketing.
Strong analytical mindset with experience interpreting data and making decisions from experiments.
Comfortable working with product and engineering teams on event tracking and automation.
Useful but not required
Experience with one or more of: CleverTap, MoEngage, Braze, WebEngage, Iterable, Salesforce Marketing Cloud, Klaviyo, Insider, Netcore Cloud.
Experience with analytics tools such as Mixpanel, Amplitude, GA4, or Looker.
Background in consumer mobile apps, e-commerce or D2C brands, food delivery or quick commerce, fintech, telehealth, or subscription businesses.
What you get
Ownership from day one, working directly with experienced founders and product teams.
Opportunity to shape lifecycle strategy across products reaching millions of users.
A fast-moving environment where growth problems are solved with data, creativity, and experimentation.
Significant impact on retention, revenue, and customer lifetime value across multiple consumer brands.