Manager (Client Servicing)

Company Description

Addtocart (ATC) Consulting is a boutique consulting agency that helps D2C brands scale their online business through performance marketing, Shopify optimization, and CRM & retention marketing. Over the last 3 years, we’ve partnered with 50+ brands across India and the UAE, including Raymond, Apollo, Cult.Fit, Flatheads, and Ezo. We are now expanding into the US and UK markets.

Role Description

This is a full-time on-site role for a Manager (Client Servicing) at Addtocart Consulting.

• You will manage relationships with our brand partners and ensure strategy translates into execution across Shopify, performance marketing, and retention initiatives.

• You will act as the bridge between the brand and internal teams, ensuring work moves fast and outcomes stay aligned with business goals.

What you'll be doing

• Owning relationships with assigned brand partners

• Translating growth strategy into clear execution plans

• Coordinating with performance marketing, CRM, and design teams

• Reviewing store performance and identifying growth opportunities

• Ensuring timelines, priorities, and expectations stay aligned

• Flagging risks early and keeping communication transparent

This role is for you if

• You have 2–5 years of experience managing clients at a digital marketing agency

• You are comfortable handling multiple brands and stakeholders

• You enjoy problem-solving and ownership more than task-following

• You communicate clearly with founders, operators, and internal teams

• You care about business outcomes, not just deliverables

Good to have

• Experience working with e-commerce or D2C brands

• Familiarity with Shopify and CRO for e-commerce websites

• Ability to analyse performance data and draw insights

Work setup & compensation

• Full-time on-site role in Bengaluru

• Salary no bar for the right candidate

• Performance-linked upside