As a Business Manager, you will be responsible for the maintenance and growth of your portfolio. The role demands a sharp eye for diagnosing underperformance — identifying where sellers (emerging D2C brands) are dropping off, what's driving it, and what needs to change. You will own both the thinking and the doing: building strategies to correct course and leading your team through execution.

What You'll Do (Key Responsibilities):

Own operational growth initiatives by analyzing performance bottlenecks, improving execution processes, and driving scalable outcomes across merchant portfolios.
Analyze business performance, client profitability metrics, and market trends to recommend actionable strategies.
Work cross-functionally with product, operations, sales, and marketing teams to execute strategic projects.
Build business cases, dashboards, and reports for leadership decision-making.
Identify process improvements to enhance efficiency and scalability.
Support new product launches, GTM strategies, and strategic partnerships.

Experience & Background:

1–4 years of experience in Management Consulting / E-commerce / Startup Strategy / Business Operations.
Prior experience with companies in D2C, marketplace, or e-commerce enablement is highly preferred.
Tier-1 Pedigree [Top IIT, NIT, BITS]

Skills & Mindset:

Business-First Thinking: Thinks in revenue, merchant growth, retention, margin, and scale — not just execution.
Analytical Problem Solving: Uses data, dashboards, Excel/SQL, and structured thinking to diagnose problems and make sharp decisions.
High-Ownership Execution: Independently drives multiple workstreams end-to-end with urgency, accountability, and measurable impact.
Stakeholder Influence: Aligns cross-functional teams, manages internal/external stakeholders, and drives outcomes without relying on authority.
Crisp Communication: Converts complex insights into clear narratives, strong presentations, and leadership-ready recommendations.

Business Manager at ShopDeck (Hits)