51103 AVP – Client Services

Gurgaon

Positions:1 Full Time

Experience

20 – 25 Years

AVP – Client Services Gurgaon, India

Experienced and dynamic Director of Professional Services to lead our growing Professional Services team.

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Q1. Do you have 20 or more years of total work experience?* Yes No Q2. Do you have at least 8 years of experience in professional services with a minimum of 10 years in a leadership position?* Yes No Q3. In how many SaaS implementation projects have you held a leadership role?* 5 or more major implementations 3 to 4 major implementations 1 to 2 implementations None Q4. How many years of experience do you have in professional services?* 15 or more years 10 to 14 years 8 to 9 years Less than 8 years Q5. Is the candidate ready to sign a SLA of 2 yrs with Cvent?* Yes No Q6. Have you led SaaS implementations and customer success initiatives with a proven track record of success?* Yes No Q7. Do you have experience working with cross-functional teams including sales, product, and engineering in a SaaS environment?* Yes No Q8. Which of the following certifications do you currently hold?* PMP (Project Management Professional) ITIL (Information Technology Infrastructure Library) Other relevant certification No relevant certifications Q9. How would you rate your understanding of SaaS business models and subscription-based services?* Expert level with hands-on implementation experience Advanced understanding with several years of experience Moderate understanding with some exposure Limited or no experience Q10. In how many SaaS implementation projects have you held a leadership role?* 5 or more major implementations 3 to 4 major implementations 1 to 2 implementations None Q11. Please share the candidate's salary break up, like the fixed, variable, fixed variable, Esops, bonus, perks.* *

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