Head of Delivery

Bangalore

OWLED is looking for a Head of Delivery to lead delivery across the Campaigns division and work closely with senior leadership. You will be responsible for ensuring projects move with clarity, speed, quality, and commercial impact, while building systems that make delivery more scalable and predictable.

About OWLED

OWLED is a creative agency working across film and video production, digital content, social media, influencer marketing, AR, design, and owned media. We work with brands across categories and have built our own distribution ecosystem, generating 500M+ views every month. Our work spans high-volume content production, large-scale brand campaigns, social retainers, influencer-led campaigns, and owned IPs.

About the role

You will lead delivery across teams, projects, and clients while working closely with senior leadership.
This is a high-ownership leadership role focused on bringing clarity, speed, accountability, and consistency to delivery across the division.
You will build systems and ways of working that make execution more scalable, predictable, and commercially effective.

What you’ll own

Lead delivery across teams, projects, and clients.
Drive timelines, quality, accountability, and execution.
Ensure clear ownership, next steps, and dependencies across projects.
Identify risks and blockers early and drive timely resolution.
Manage escalations and ensure there are no silent or ownerless issues.
Maintain a high benchmark for creative and strategic output.
Monitor client experience, relationship health, and retention.
Identify opportunities to strengthen client relationships and business growth.
Improve delivery processes, systems, and ways of working.
Work with senior leadership on division-level decisions, priorities, and business impact.
Understand how delivery connects to revenue, costs, margins, and overall business health.

What we’re looking for

4-5 years of experience in delivery, operations, production, account management, or similar leadership roles.
Experience leading multiple teams and complex projects in a social, creative, media, advertising, or content environment.
Strong client and stakeholder management skills.
Excellent judgment and problem-solving ability.
Strong ownership and bias towards action.
Ability to identify patterns, solve problems at a systems level, and operate independently.
Strong understanding of quality, timelines, client relationships, and commercial outcomes.

What success looks like

Better creative output.
Fewer avoidable escalations.
Stronger client relationships.
Greater business growth.

Name *

Email *

LinkedIn profile *

Portfolio / work samples

Resume *

PDF or DOC/DOCX

Phone *

Years of Experience *

Current CTC *

Expected CTC *

Current Location *

Are you willing to relocate to Bangalore? *

Yes

Notice Period *

Tell us about one delivery setup you led across multiple teams, projects, or clients. What was the scope, how did you create clear ownership and timelines, and what was the outcome? *

Describe a time when a project or client relationship was at risk because of delays, blockers, or escalation. How did you spot the issue, align stakeholders, and resolve it? *

Share one example of a delivery process, system, or way of working you improved. What problem were you solving, what did you change, and what impact did it have on execution, client experience, or business outcomes? *

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