Hiring for Customer Relationship Executive

Remote

Name *

Age *

City *

Email *

Phone *

Tell us a bit about yourself. What are you currently doing, and how do you usually spend your day? *

Have you handled customer queries before? (Work, college, personal projects, anything counts) *

If yes, where and what kind? If not, that's totally fine too

Write a reply to this customer message: “I received my order today and I’m honestly disappointed. The colours look very different from what I saw on the website.” *

A customer’s order is delayed by 4 days and they are upset. What would you do? *

You have multiple queries at once. How do you prioritise? *

If a customer asks something you don’t know yet, what would you do? *

Tell us about something new you learned recently. How did you learn it? *

Have you used any AI tools like ChatGPT or similar? How have you used them? *

What’s something you believe about customer experience that most people would disagree with? *

Why are you interested in this role? *

(Be honest. Whether it’s a long-term role, a learning opportunity, or even a short-term/remote opportunity, we just want to understand your intent)

If you join, how would you want to grow from this role over the next 1–2 years? *

(Skills, responsibilities, or direction)

How soon can you join? *

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