Product QA / Tester (SaaS)

Remote

We're Hiring: Product QA / Tester (SaaS)

Schedule: Full-Time | Flexible with US Team Collaboration Hours

About Upstack Data

Upstack Data is a Miami-based SaaS building marketing automation for Shopify merchants. Our flagship product, Signal, replaces broken browser-based pixels with reliable first-party server-side events to Meta, TikTok, and other ad platforms. We're a lean, AI-first team running offshore-first - most of our engineering, GTM, and operations roles are filled with PH talent.

About the Role

You'll own product QA and testing at Upstack Data. You'll test new features, bug fixes, and product releases, identify issues and edge cases, reproduce bugs, and verify fixes before changes are released.

You'll also maintain our product documentation. Because you'll develop a strong understanding of how the product works, you'll make sure our documentation stays accurate as features and workflows change.

We're looking for someone who is detail-oriented, technically curious, and comfortable testing software, understanding how features work, and documenting what they find.

Name *

Email *

LinkedIn profile *

Upload your resume in PDF format, must be in english *

Upload a photo of yourself *

Years of experience working with SaaS products. *

Years of experience with functional and regression testing of software products. *

Years of experience do you have in QA, software testing, technical writing, or product support? *

Years of experience do you have with APIs, webhooks, server-side events, or browser developer tools? *

You’re testing a new Signal feature before release. You’re told: “Merchants should be able to connect their Meta account and start sending events.” Walk us through what you would test before saying this feature is ready to release. *

You test a new feature and everything works when you follow the expected steps. What are some things you would do next to look for bugs or edge cases? Give specific examples. *

Can you tell me about a time you had to learn a new product or technical workflow quickly? How did you learn it? *

Describe a time when you found a bug, but you can't reproduce it consistently. What information did you collect and what did you try before sending it to an engineer? *

Tell us about your most relevant work experience. * (max 60 seconds) *

Do you currently play any sports or have you played any in the past, and if so, which ones? *

When is your earliest availability if selected for the role? *

Can you work US Eastern/Central Time overlap, 7 AM–4/5 PM *

What is your target monthly salary in USD? *

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