UX Researcher - JD
Bengaluru
Full-Time | 5 Days In-Office | Indiranagar, Bangalore
About the Role
Help us deeply understand our users and build products they genuinely love.
We're looking for a UX Researcher to join our fast-growing consumer app studio. Your mission is to uncover the motivations, behaviors, pain points, and decision-making patterns of millions of users across our portfolio of consumer apps.
You'll work closely with Product Managers, Designers, Engineers, and Growth teams to ensure product decisions are grounded in real user insights—not assumptions. From onboarding and subscriptions to engagement and retention, your research will directly influence how we design and optimize our products.
If you're naturally curious, enjoy talking to users, love turning observations into actionable insights, and want your research to shape products used by millions, we'd love to meet you.
About Triplespeed
Triplespeed is the fastest-growing bootstrapped company in India. We incubate viral consumer apps in the USA market and scale them until they become independent companies.
Over the last 12 months, we took 3 apps across independent verticals from $0/month to $6 million/month in revenue. There is no other company in India that offers the same level of ownership, speed, and opportunity to make an outsized impact.
What You'll Do
Plan and conduct qualitative and quantitative user research across our consumer apps.
Conduct user interviews, usability tests, surveys, and concept validation studies.
Analyze user behavior through session recordings, heatmaps, analytics, and customer feedback.
Identify friction points throughout the customer journey and communicate actionable recommendations.
Collaborate with Product, Design, Engineering, and Growth teams throughout the product development lifecycle.
Develop user personas, journey maps, empathy maps, and behavioral frameworks.
Validate new product concepts and features before development.
Evaluate prototypes and live products to identify usability improvements.
Synthesize complex research into clear, actionable insights that influence product decisions.
Build a centralized research repository to ensure learnings are shared across teams.
Advocate for the user while balancing business objectives and growth goals.
Stay up to date with UX research methodologies, behavioral science, and emerging consumer trends.
Who Can Apply
2–5 years of UX Research experience in consumer products, mobile apps, SaaS, or digital platforms.
Strong understanding of qualitative and quantitative research methodologies.
Experience conducting user interviews, usability studies, surveys, and behavioral analysis.
Ability to identify patterns and translate research into actionable product recommendations.
Excellent communication, storytelling, and presentation skills.
Strong analytical thinking and problem-solving abilities.
Comfortable working in a fast-paced startup environment.
Must be based in Bangalore or willing to relocate.
Preferred / Bonus Experience
Experience researching subscription-based or consumer mobile apps.
Familiarity with product analytics platforms such as Mixpanel, Amplitude, or GA4.
Experience using Hotjar, Microsoft Clarity, FullStory, or similar behavioral analytics tools.
Knowledge of behavioral psychology, cognitive biases, and decision-making frameworks.
Experience collaborating with Product Designers, CRO teams, and Product Managers.
Experience working in high-growth startups or app studios.
Basic understanding of experimentation and A/B testing.
Tools & Skills
User Interviews
Usability Testing
Survey Design
User Journey Mapping
Persona Development
Information Architecture
UX Research Planning
Behavioral Analysis
Qualitative & Quantitative Research
Hotjar / Microsoft Clarity / FullStory
GA4 / Mixpanel / Amplitude
Maze, Dovetail, UserTesting, Lookback (or similar)
Figma (for reviewing prototypes and collaborating with designers)
Excellent Written & Verbal Communication